Yes, counseling is completely confidential. There are a few legal exceptions, related to safety, that you counselor will explain to you during your first session.

Your counselor will start with getting to know your personal concerns and goals for therapy, and then tailor their therapeutic approach to your specific needs. 

Yes, our counselors offer virtual telehealth sessions via a secure video link on our client portal. 

Yes. We offer a free 15 minute phone call with any of our therapists, to discuss therapy style, ask questions, and decide if they are a good fit before scheduling an intake appointment.

The first session is usually about getting to know you. We’ll talk about what brought you in, your goals, and your history. You’ll also have the chance to ask questions and learn how therapy works.   

Not at all. Therapy is also for personal growth, stress management, improving relationships, building confidence, supporting emotional wellness, and navigating life transitions. 

Not unless you want to. Some therapy approaches explore the past more deeply, while others focus on present challenges and future goals. We’ll move at a pace that feels safe and appropriate for you. 

Sessions typically last one hour and can be held in our office or virtually through a secure telehealth link.

Most clients start with weekly sessions. Over time, sessions may become less frequent depending on progress and needs.

Therapy is a process. While many people feel relief early on, lasting change can take time. Progress often happens gradually, and can depend on the type of approach you and your therapist choose to take.

Some people attend for a few months to work on a specific issue, while others choose longer-term support. Everyone's circumstance is different and your counselor can help you develop the best plan for your healing journey.

Feeling nervous is very normal. Starting therapy is a new experience. You don’t need to prepare- just showing up is enough. Your therapist will help guide the conversation and explore what feels most important to you. Over time, clients begin feel more comfortable as trust develops.

Medication can be effective, but it alone cannot solve all problems. Sometimes counseling is needed in conjunction with medication. Therapy can help you develop life-long tools for lasting change.

Yes. Sometimes it’s about finding the right therapist or approach. Different therapists use different methods, and finding the right fit matters. 

A good fit means you feel heard, respected, and comfortable enough to be honest. You are allowed, and encouraged, to ask questions or share feedback. We offer free consultations prior to booking to ask your counselor about their style, methods, and approach to therapy.

Life happens. Most therapists have a cancellation policy, which will be explained upfront. If you miss a session, you can simply reschedule and continue from there. 

Similar to your other medical care appointments, we can take insurance or private pay for therapy sessions. We will provide you with a quote and coordinate payment options during your initial set up. 

Reach out to schedule by calling (210) 429-7981 or message us on our contact form. One of our team members will help guide you through the process. During that first contact, you can ask questions, discuss availability, request a consult, and determine next steps.

Your active participation and dedication is crucial to your success. Setting clear goals, being open, honest and communicative with your therapist, as well as applying what you learn outside of your sessions will allow for a fulfilling and transformative experience.